Travel Money Retail Sales Expert

7 days ago


Upper Mount Gravatt, Queensland, Australia Travelex Full time
About Travelex

We are the world's largest foreign exchange company, with over 1,100 stores across the globe. Founded in 1976, we pride ourselves on providing exceptional customer service as we play a vital part in our customers' travel journeys.

The Opportunity

We are seeking a self-motivated and friendly retailer/customer service expert to join our retail team. As the face of Travelex, you will represent our brand by promoting our exciting travel money products, exceeding customer expectations, and owning the store like it's your own.

Key Responsibilities
  • Deliver outstanding customer service and meet individual KPIs/targets
  • Maximize sales and promote our Travelex product range to all customers
  • Embrace a digital mindset through social media engagement (Google reviews/Facebook/Instagram)
  • Monitor stock levels and investigate discrepancies
  • Comply with company policies and procedures, including legal requirements
Your Skills and Qualifications
  • Passion for travel and a positive can-do attitude
  • Excellent verbal communication and written comprehension skills
  • Able to work independently and as a team member
  • Enjoys working with numbers and detail in a structured environment
  • Retail, cash-handling, and/or banking experience is desirable (but not essential)
  • Ability to handle routine activities with attention to accuracy and detail
  • A strong record of performance delivery through increased sales and/or performance against KPIs
  • Ability to build and manage relationships across all levels, internally and externally
What We Offer
  • Development opportunities to advance your career
  • Comprehensive training conducted by specialized trainers
  • A positive and team-oriented workplace culture that values work-life balance and is inclusive and supportive
  • Ongoing benefits such as paid parental leave, health and wellbeing programs, social club, and more


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