Business Application Manager
4 days ago
About the Role
The ACT Government is seeking an experienced and highly motivated professional to manage and administer key business applications, particularly our suite of Atlassian products i.e. Jira, Jira Service Desk, Confluence. These products are used across the directorate for project and task management.
The team sits within the Chief Information Officer branch and is responsible for managing and administering key business systems for the directorate as well as advising on cyber security.
Key Responsibilities
- Undertake business system administration and management for operational IT applications – showcase and marketing system capability, needs analysis, application configuration and end user support.
- Provide authoritative technical advice on the configuration and management of information systems to support operational program and project management in Transport Canberra and City Services (TCCS).
- Develop and implement information system data configuration processes relevant to data quality and business requirements aligned to program and project management practices within (TCCS).
- Prepare information products as required to support the program and project management information requirements of business units within (TCCS).
What We Offer
We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACT Government and the ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.
Eligibility/Other Requirements
- Highly developed skills and experience in the use of recent versions of the Atlassian suite of products; including Jira, Jira Service Management, Confluence, Trello and associated Atlassian endorsed third party applications and extensions are required.
- Proven ability to work within a multidisciplinary team in the management of information systems to support business operations.
- Encourages innovation through IT business system design to improve business process.
- Good communication (oral and written), negotiation, liaison and representation skills and the ability to provide authoritative technical advice.
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