Claims Specialist Leader

7 days ago

Perth, Western Australia beBeeCareer Full time $111,071 - $136,185

About Our Opportunity

We are seeking a highly skilled and compassionate professional to join our Recovery & Health team as a Senior Claims Partner.

This pivotal role will involve taking ownership of a strategically important portfolio of complex claims, working closely with injured team members to deliver tailored support and monitor recovery progress.

The ideal candidate will have a proven track record of managing complex workers compensation claims, experience engaging and influencing a wide range of stakeholders, and the ability to apply industry best practice models and lead innovative projects that improve injury management outcomes.

  • Manage a portfolio of high-volume complex, high risk claims with full decision-making responsibility
  • Conduct regular face to face meetings with injured team members to personalise support and monitor recovery progress
  • Deliver exceptional customer service by tailoring interactions to individual needs and acting as a key escalation point
  • Lead and participate in case conferencing and return to work planning
  • Collaborate with Operations, Rehabilitation, and external stakeholders to drive effective recovery outcomes.
  • Lead milestone reviews and contribute to strategic initiatives that strengthen the Operational Model

About You

You are a seasoned problem solver with a sharp eye for detail and a genuine drive to support others through complex challenges.

  • Proven experience managing complex workers compensation claims, ideally within a large organisational structure
  • Demonstrated ability to engage and influence a wide range of stakeholders, including unions, HR, medical professionals and operational leaders
  • Experience applying industry best practice models and leading innovative projects that improve injury management outcomes

We Deliver For You

Join an inclusive culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.

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