Flooring Expert Advisor

3 days ago


Gold Coast, Queensland, Australia beBeeMeasure Full time $65,000 - $85,000
Measure and Quote Specialist Role

Are you passionate about delivering exceptional customer experiences and providing tailored solutions to meet individual needs? We're seeking a skilled Measure and Quote Specialist to join our team, where you'll assess each project, offer expert advice, and provide professional quotations.

This role is ideal for someone with a background in flooring or construction who thrives in a dynamic environment and enjoys working closely with customers and the in-store team to deliver outstanding results.

  • Key Responsibilities:
  • Provide personalized advice to customers on product options and installation services
  • Offer expert recommendations on product suitability, installation methods, and potential upgrades
  • Conduct in-home and on-site measurements for flooring and installable product solutions
  • Deliver accurate, professional quotations with clear pricing breakdowns
  • Collaborate closely with store teams to ensure a seamless customer experience
  • Maintain detailed records and support job handovers to Installation Support and Customer Care teams
  • Ensure customer satisfaction by addressing follow-up enquiries from customers, the store, or installation support promptly and professionally
  • Assist in post-installation follow-up, including quality control visits and issue resolution
  • Stay up-to-date with product trends and installation best practices
  • Provide informal training and product knowledge support to in-store teams
  • Support showroom sales and assist the customer service team as needed


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