Customer Service Ambassador

5 days ago

Darwin, Northern Territory, Australia beBeeCustomerCentricity Part time $60,000 - $80,000

As a key member of our customer-facing team, you will play a pivotal role in delivering exceptional service to our customers.

Key Responsibilities
  • Delve into customers' needs through extensive conversations to help them achieve their financial goals.
  • Collaborate with specialists within the branch to provide tailored solutions.
  • Support customers in developing digital literacy and navigating online banking services.
  • Serve as the face of the branch and customer service, handling transactions, queries, and paperwork with confidence.
What We're Looking For
  • Experience in customer service, coupled with attention to detail and a risk-conscious mindset.
  • The ability to communicate effectively with customers face-to-face and over the phone.
  • A genuine enthusiasm for understanding and promoting our unique value proposition.
  • A strong drive for collaboration and teamwork.
About Our Organization

We are a community-focused bank that operates on a shared revenue model, reinvesting profits into local initiatives and community programs. Join us in promoting local growth and fostering meaningful relationships.

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