Health Service Manager

7 days ago

Sydney, New South Wales, Australia beBeeSuicidePrevention Full time
Job Description:

The role involves leading a high-quality recovery orientated, trauma-informed suicide prevention drop-in program. The SafeHaven provides rapid access to compassionate care from suicide prevention workers and supports access to appropriate services.

The position requires working with Peer Suicide Prevention Workers to support people who use the SafeHaven. Evening work is a requirement of the role. Staff will receive training, reflective supervision, and support to ensure delivery of a high-quality non-clinical suicide prevention program.

Staff will be supported to educate other staff and community members about suicide prevention. The team aims to deliver a comprehensive service that meets the needs of individuals and families in suicide prevention.

Key Responsibilities:
  • Provide leadership in delivering an innovative suicide prevention drop-in program.
  • Lead high-quality recovery orientated, trauma-informed support for people who use the SafeHaven.
  • Collaborate with Peer Suicide Prevention Workers to plan and deliver service activities.
  • Facilitate education to staff and community members about suicide prevention.
  • Contribute to safety planning and non-clinical support for individuals experiencing suicidal distress.
Requirements:
  • Tertiary qualifications in a health-related field and/or extensive relevant work experience with individuals experiencing suicidal crisis.
  • Strong understanding of the needs of individuals and families in suicide prevention; commitment to reducing suicide in the community.
  • Experience in leading staff, service development, quality improvement, and coordinating care across health systems.
  • Experience delivering recovery-oriented, trauma-informed work and safety planning with people experiencing suicidal distress.
  • Analytical and problem-solving skills, including ability to navigate health systems and provide evidence-based psychosocial support referrals.
  • Excellent communication, interpersonal, and influencing skills; ability to build effective relationships with stakeholders.
  • Strong time management and ability to prioritize in the face of competing deadlines.
  • Experience developing, establishing, maintaining, and reviewing performance indicators and reporting systems.
Benefits:
  • Up to 12 allocated days off per year (for full-time employees) in addition to annual leave.
  • Salary packaging options to reduce taxable income.
  • Discounted gym memberships.
  • Employee Assistance Program (EAP) for employees and family members.
  • Discounted Private Health Insurance.

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