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APAC Key Account Manager

2 months ago

Perth, Western Australia Sinch Full time
About the Role

We are seeking a highly skilled and experienced APAC Key Account Manager to join our team at Sinch. As a key member of our sales team, you will be responsible for managing a territory of high-value SMB accounts in the APAC region.

Key Responsibilities
  • Account Management: Develop and execute strategies to retain and grow existing accounts, driving revenue growth and expanding customer relationships.
  • Customer Engagement: Build trust and engagement with key accounts through regular outreach and communication, identifying opportunities to upsell and cross-sell our solutions.
  • Business Development: Continuously learn and stay up-to-date on industry trends and customer needs, establishing yourself as a trusted advisor and expert resource for our technologies and solutions.
  • Reporting and Analysis: Develop and present quarterly briefing reporting decks to key accounts, providing insights and recommendations to further their understanding of our capabilities.
Requirements
  • Proven Experience: A minimum of 2-3 years of experience in account management, sales, or a related field, with a proven track record of success in driving revenue growth and expanding customer relationships.
  • Solutions-Focused: A solutions-focused seller with excellent communication and negotiation skills, able to understand customer needs and create value-added solutions.
  • Technical Skills: Familiarity with Salesforce, Intercom, Slack, and other relevant technologies, with the ability to navigate complex tech stacks.
  • Business Acumen: Strong business acumen, with a deep understanding of sales strategies, customer relationships, and revenue growth.
About Us

Sinch is a global cloud communications company that enables businesses to communicate with their customers and staff via multiple channels. We offer a range of solutions, including SMS, MMS, RCS, Email, Voice, Fax, and Post, through our dashboard, API, or hundreds of integrations.

We value our team members and offer a range of benefits, including a hybrid working arrangement, work-from-home setup reimbursement, and a global mobility policy. We also offer a generous parental leave program, birthday leave, annual leave, and access to virtual counseling resources.

If you are a motivated professional looking for a new challenge, please submit your application. We look forward to hearing from you