Customer Service Representative

1 month ago


Pacific Paradise, Australia Coles Full time

At Coles Supermarkets, we're committed to providing an exceptional shopping experience for our customers. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the best possible service.

About the Role

You'll be responsible for scanning items, processing payments, and engaging with our customers in the Checkouts and Assisted Checkouts area. To succeed in this role, you'll need to be a team player with excellent communication skills and a passion for delivering great customer experiences.

About You

  • You'll be a go-to person for customer queries, so it's essential that you're knowledgeable about our products and services.
  • You'll be on your feet for long periods of time and may require some moderate to heavy lifting and reaching, so you'll need to be physically fit and able to work in a fast-paced environment.
  • You'll need to be available to work flexible hours across our store trading days, including early mornings, evenings, and weekends.

What We Offer

We're committed to creating a workplace that's safe and respectful for our team. We offer flexible work arrangements, additional leave, and parental leave entitlements to support your wellbeing and career development. We're also proud to be building a gender equitable team and a culture that's just as diverse, inclusive, and welcoming as the communities we serve.



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