Customer Service Professional
7 days ago
We are seeking a dedicated individual to deliver exceptional customer service and support our customers with their banking needs.
Key Responsibilities:- Develop in-depth understanding of customers' financial goals and partner with specialists to help them achieve success.
- Support customers with digital literacy and online banking needs, fostering a culture of innovation and excellence.
- Represent the organization as the face of customer service, handling transactions, cash, investigations, and paperwork while maintaining risk considerations.
- Embrace lifelong learning and capitalize on training opportunities to grow your career.
- Build strong relationships with customers and contribute to creating a positive community impact.
- Experience in customer-facing roles and ability to meet performance targets.
- Strong attention to detail to ensure secure, accurate transactions and maintain a risk-aware mindset.
- Confidence in communicating with new and existing customers via face-to-face and phone interactions.
- Able to effectively convey the organization's unique value proposition.
- Collaborative mindset with a willingness to work together to achieve organizational goals.
- Opportunities for professional growth and development.
- Chance to make a meaningful difference in customers' lives.
- Dynamic and supportive work environment.
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