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Clinical Sleep Specialist
3 weeks ago
We are seeking a skilled professional to fill the role of Clinical Sleep Specialist.
This position would be ideal for an individual who is passionate about delivering exceptional service in the area of obstructive sleep apnea management.
As a Clinical Sleep Specialist, you will collaborate closely with physicians to develop personalized treatment plans that address the specific needs of each patient.
- Main point of contact for both new and existing clients
- Conduct diagnostic evaluations, including titration studies, for patients experiencing sleep-disordered breathing
- Offer guidance on CPAP equipment, setup and ongoing service requirements
- Provide follow-up appointments for newly diagnosed patients and ongoing support for existing patients
- Educate patients and their families about sleep disorders, evaluation procedures, and available treatment options
- Collaborate with healthcare professionals and service providers
- Promote and up-sell our product range and services
- Maintain and sterilise clinic equipment
- Previous experience in a retail, healthcare or sales environment
- Exceptional communication skills
- Independent clinic management capability
- Broad experience with customer service across all stages of customer interaction
- Proficiency with Google Suite applications
- Keen interest in CPAP therapy and sleep medicine disciplines
- Strong organisational and administrative skills
Key Responsibilities:
- To provide comprehensive sleep assessments and diagnosis
- To educate patients on CPAP usage and ensure they understand the treatment plan
- To coordinate with healthcare professionals and service providers to deliver seamless care
- To maintain accurate records and reports
Requirements:
- Previous experience in a similar role
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficiency in Google Suite applications
- Knowledge of CPAP therapy and sleep medicine disciplines