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SEE Administration Officer
2 months ago
We are seeking a highly skilled and motivated SEE Administration Officer to join our team at Navitas Skilled Futures. As a key member of our administration team, you will play a critical role in supporting the delivery of our Skills for Education and Employment program (SEE) and other services.
Key Responsibilities- Provide exceptional customer service by responding promptly to inquiries and shaping clients' first impression of Navitas Skilled Futures.
- Actively promote and market Navitas Skilled Futures programs and services, and assist with organizing and promoting site events.
- Manage stakeholder communication, escalate feedback and complaints, and provide support with program, site, and employment information.
- Provide high-quality administrative support, including timely responses to stakeholders, systems data maintenance, and projects and operational improvements.
- Manage various administrative tasks, including data entry, management of client documents, invoicing, and escalating issues promptly.
- Ensure consistent high-quality reporting support by maintaining accurate records and ensuring secure storage of client information in compliance with privacy regulations.
- SOURCE, ANALYZE, AND VALIDATE DATA, AS REQUIRED.
- Demonstrated experience in providing administrative support within an education environment.
- Demonstrated high-level written and verbal communication skills with the ability to effectively liaise with key stakeholders in a multicultural learning environment.
- Advanced computer application skills, including Microsoft Office suite.
- Demonstrated awareness of a range of cultural perspectives and sensitive approaches to our clients and stakeholders.
- Knowledge of Adult Migrant English Program (AMEP) and Skills for Education and Employment (SEE) program.
Navitas is a leading global education provider driven by a commitment to transform lives through education. We employ more than 7,000 staff to deliver programs and services to approximately 80,000 students around the world. Our C&I division brings together niche colleges offering higher education, VET, professional development, and employability skills to more than 25,000 students across 22 countries.
We are committed to working with Federal and State Governments, education providers, communities, employers, and industry groups to provide the language, literacy, numeracy, and employability skills that meet the settlement, study, and employment goals of our clients.
We promote and embrace an inclusive and diversified workforce, believing equality, flexibility, and diversity in the workplace will deliver a rich and collaborative environment for our employees, students, and clients.
