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Critical Incident Management Expert
1 week ago
Certis Security is seeking a highly skilled Control Room Operator to join our team in Cheltenham, Victoria.
As a critical member of our operations team, you will be responsible for ensuring the safety and security of client assets through advanced monitoring systems.
- Key Responsibilities:
- Monitor and manage live security feeds to detect and respond to incidents promptly.
- Communicate effectively with on-ground security personnel to coordinate incident responses.
- Maintain accurate records of incidents, system malfunctions, and escalations.
- Perform regular system health checks and troubleshoot technical issues.
- Respond to alarm activations and provide immediate assessment and escalation when necessary.
Requirements:
- A current Security Licence with CRO endorsement is mandatory.
- Valid First Aid Certificate is required.
- Previous experience in a control room environment is crucial.
- Full working rights in Australia are necessary.
