Financial Goals Advisor

5 days ago

Brisbane, Queensland, Australia beBeeCustomerService Part time $60,000 - $80,000
Customer Service Representative

As a customer service representative, you will be the face of our organization, providing exceptional customer support and helping customers achieve their goals.

Key Responsibilities:

  • Develop strong relationships with customers through in-depth conversations to help them achieve their financial objectives
  • Collaborate with various specialists to provide comprehensive support and ensure seamless customer experiences
  • Support customers with their digital literacy and online banking needs, promoting self-sufficiency and confidence
  • Be the primary point of contact for customers, handling transactions, queries, and paperwork while maintaining risk considerations
  • Embrace ongoing learning and development opportunities to enhance skills and knowledge

Requirements:

  • Experience in a customer-facing environment with a proven track record of achieving targets
  • Strong attention to detail to ensure secure and accurate transactions, with a focus on risk management
  • Confidence in communicating with new and existing customers, both face-to-face and over the phone
  • Able to articulate the unique value proposition of our organization and promote its benefits
  • Drive collaboration and teamwork to deliver exceptional customer outcomes

Why Work with Us?

We foster an inclusive culture that values diversity and supports the growth of our employees. We are committed to responding to all candidates, regardless of the outcome of their application.

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