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Restoration Specialist
2 months ago
We are seeking a highly motivated and skilled Restoration Technician to join our team at Johns Lyng Group. As a Restoration Technician, you will play a critical role in providing restoration services to clients whose properties have been damaged by extenuating circumstances such as fire, flood, or malicious damage.
Key Responsibilities- Attend water damage, fire damage & mould jobs to assess and mitigate damage
- Perform all areas of mitigation & restoration works as required, including equipment installation & monitoring
- Provide peace of mind to clients in stressful situations by delivering exceptional customer service
- Liaise with internal office staff, project managers & external clients to ensure seamless communication
- Prepare & present damage, inspection & inventory lists reports for insurers to facilitate efficient claims processing
- Complete all necessary job documentation to maintain accurate records
- Work a rotating on-call roster, including afterhours shifts to ensure 24/7 coverage
- Proven examples of demonstrating drive and energy in a previous role
- Extremely motivated and able to think outside the box to deliver exceptional results
- Professionalism, proactive nature & good work ethic to ensure high-quality work
- Previous experience in hands-on roles ideal, however not essential
- Ability to work autonomously & collaboratively as part of a team
- Ability to manage competing priorities in a high-pressure environment
- Excellent attention to detail to ensure accurate and thorough work
- Physical fitness to perform tasks that require manual labor
- Intermediate Microsoft Office skills to maintain accurate records and reports
- Working with Children Check or ability to obtain
- Valid & clean driver license to operate company vehicles
Johns Lyng Group is a respected organisation with stability & security, offering a positive & rewarding team culture. We provide insurance and non-insurance related services and are uniquely qualified for addressing all aspects of contents and building restoration. With an integrated approach to our people, processes, and technology, we take pride in achieving fast and successful outcomes, especially in emergency situations.
