Talent and Culture Manager

3 weeks ago

East Melbourne, Australia AccorHotel Full time

About AccorHotel

Pullman Melbourne on the Park is a renowned hotel located in the heart of Melbourne, offering luxurious accommodations and exceptional service to its guests. As a key member of our team, you will play a pivotal role in fostering a positive workplace culture, ensuring compliance, and driving the hotel's Talent & Culture initiatives.

Key Responsibilities

  • Talent Acquisition: Lead recruitment for key hotel roles, ensuring effective staffing and developing talent retention strategies. Collaborate with department heads to facilitate internal transfers, promotions, and career growth opportunities.
  • Talent Development: Conduct annual Training Needs Analysis, develop a hotel training strategy, and oversee the performance review process. Foster leadership and growth opportunities through Accor programs and succession planning.
  • Reward & Recognition: Drive reward, recognition, and wellbeing programs to enhance team member engagement and satisfaction. Manage service recognition programs and develop incentive initiatives.
  • Industrial Relations: Ensure compliance with Fair Work Australia, HIGA and hotel policies / company policies. Manage employee relations and workers' compensation processes.
  • Leadership & Coaching: Mentor and coach department heads and managers on performance management, leadership, and people development.
  • WHS & Safety: Ensure compliance with workplace health and safety standards, overseeing risk management, training, and accident reporting procedures.

Requirements

  • Tertiary qualification in Human Resources, Business Administration, or a related discipline.
  • Minimum of 5 years' experience in a Talent & Culture or Human Resources role, ideally within the hospitality industry.
  • Strong analytical skills and commercial acumen, with the ability to align HR strategies with business objectives.
  • Hands-on experience managing the full HR lifecycle, including recruitment, workplace health & safety (WHS), performance management, and learning & development.
  • In-depth knowledge of Australian employment legislation, including the Modern Award system.
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) with the ability to effectively manage HR-related software and systems.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for professional growth and career advancement.
  • A supportive and dynamic work environment.

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