Retail Operations Manager

3 days ago

Australia beBeeCustomer Full time $100,000 - $140,000
Job Title: Retail Operations Manager">

About the Role:

We are seeking a skilled and experienced Retail Operations Manager to lead our retail team. As a key member of our management team, you will be responsible for delivering exceptional customer service, meeting financial and operational standards, and driving business growth.

Main Responsibilities:

  • Lead and develop a team of retail specialists to deliver exceptional customer service and meet sales targets.

  • Ensure financial management and operational standards are met, maintained, and exceeded.

  • Motivate and support the team to reach their full potential and achieve business objectives.

  • Provide genuine service and create lasting impressions for customers.

  • Demonstrate strong leadership and management qualities, with a focus on employee engagement and development.

  • Act as a brand ambassador, promoting our values and commitment to customer satisfaction.

Requirements:

  • You have experience in a similar role, with a proven track record of success in retail operations management.

  • You possess excellent communication and interpersonal skills, with the ability to motivate and engage teams.

  • You have a strong understanding of financial management and operational processes, with the ability to analyze data and make informed decisions.

  • You are flexible and adaptable, with a willingness to learn and grow with the business.

  • You have a valid driver's license and are able to travel to different locations.

Benefits:

  • Recognition programs and team incentives for performance.

  • Attractive product discounts across GPC Asia Pacific businesses.

  • Inclusive team environment; team members are valued.

  • Opportunity to join a progressive global company.

  • Ongoing training and career development; support to reach full potential.

  • Internal and external discounts including health providers.

  • Parental leave top-up allowance.

  • Paid volunteer leave.

  • Access to MOVE employee platform with discounts and recognition program.

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