Quality Assurance Specialist

4 days ago


Bendigo, Victoria, Australia Scope Full time
Job Summary

This role supports Scope in maintaining high-quality services that adhere to NDIS, DSS, and other regulatory requirements. You will collaborate with internal and external stakeholders to ensure compliance and prepare for audits.

Main Tasks
  • Support Scope in achieving accreditation standards and ensuring compliance with regulatory requirements.
  • Conduct self-assessments against relevant standards, such as NDIS Practice Standards, ISO22000, and HACCP.
  • Develop and implement plans to address deficiencies identified during self-assessments in collaboration with stakeholders.
  • Partner with the Enterprise Risk, Compliance, and Assurance Team to ensure standards compliance and audit readiness.
  • Provide accurate and timely reporting across disability services in Victoria and New South Wales.
  • Collaborate with the Quality Team to ensure service delivery aligns with applicable standards and legislation.
Essential Skills
  • Prior experience in compliance or safeguarding roles, with expertise in quality management systems, compliance principles, and internal auditing practices.
  • Knowledge of incident management and quality improvement frameworks in the disability sector and/or human services.
  • Experience working with Community and/or NFP organizations is highly regarded.
  • Sound understanding of legislative and regulatory environments for disability support services or similar in health or aged care.
  • Demonstrated knowledge of the NDIS and Quality and Safeguarding Framework, NSDS, human rights, and person-centred approaches.


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