Retail Leader
2 weeks ago
We are seeking a results-driven Assistant Store Manager to lead our retail team at Lake Cathie.
About the Role:- Support the Store Manager in leading, coaching, and developing the store team to achieve excellent customer experiences through service and presentation excellence.
- Deliver exceptional customer satisfaction by ensuring a safe, compliant, and efficient store environment.
- Drive additional sales through effective product recommendations and up-selling skills.
- Team Leadership: Lead, coach, and develop the store team to deliver outstanding results.
- Customer Experience: Deliver exceptional customer experiences through service and presentation excellence.
- Store Operations: Assist in managing store operations including stock control, merchandising, and team performance.
- Training and Development: Oversee training, development, and performance conversations.
- Safety and Compliance: Ensure a safe and compliant store environment.
- Sales Performance: Drive additional sales through up-selling and effective product recommendations.
- Experience in retail or hospitality leadership.
- Possess a passion for delivering outstanding service and team development.
- A hands-on, results-focused mindset with the ability to motivate others.
- Excellent communication, decision-making, and problem-solving skills.
- Strong up-selling skills and the ability to maximise sales opportunities.
- A commitment to operational standards, safety, and creating a positive workplace.
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