Guest Experience Host

5 days ago


Coffs Harbour, New South Wales, Australia Wyndham Destinations Full time

Deliver Exceptional Guest Experiences

At Wyndham Destinations, we're passionate about putting the world on vacation. As a Guest Experience Host, you'll play a vital role in delivering exceptional experiences for our guests. Your warm smile, friendly demeanor, and attention to detail will make all the difference in creating unforgettable memories.

About the Role

As a Guest Experience Host, you'll be responsible for the day-to-day operation of the front desk. This includes greeting and registering guests, providing information on local area attractions, and ensuring all department-related paperwork is completed. You'll also be the face of our resort, providing exceptional customer service and ensuring our guests feel welcome and valued.

What You'll Bring

  • Previous experience in a similar hotel or resort position
  • Genuine passion for customer service and the local area
  • Excellent communication and interpersonal skills
  • Enthusiastic, self-motivated, and positive individual
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy
  • Previous experience with a PMS system (Hirum, Fidelio, Opera, etc.) advantageous
  • Ability to recognize and solve problems in the workplace
  • Ability to work a flexible schedule, including nights, weekends, public, and school holidays

Why Work with Us

At Wyndham Destinations, we're committed to delivering exceptional experiences for our guests. We believe in creating a work environment that's inclusive, supportive, and fun. If you're passionate about delivering exceptional customer service and creating unforgettable memories, we'd love to hear from you.



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