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Critical Incident Care Consultant

2 weeks ago


Melbourne, Victoria, Australia beBeeClinical Full time $108,746 - $121,936
Incident Response Specialist

Telus Health is empowering individuals to achieve their optimal health. We are a customer-centric team that fosters innovation and does good by delivering technology solutions that improve lives.

Job Overview:

We seek an expert incident response specialist to provide clinical excellence in critical incident support, including psychological first aid and trauma-informed interventions. This role presents a unique opportunity to make a tangible difference in the lives of individuals and organisations – each day will be distinct.

The specialist can be based in any capital city in Australia. The position involves a significant on-site component.

  • Qualifications in Psychology or Social Work
  • Professional registration with relevant health bodies (AHPRA, AASW)
  • Minimum three years experience
  • Ability to manage client risk and work within a trauma-informed framework
  • Excellent service skills, enabling empathetic and proactive interactions with stakeholders
Key Offerings:
  • Flexible working arrangements, including options for remote work and adjusted hours
  • Access to peer consultation and external supervision
  • Extensive professional development courses to enhance clinical expertise
  • Career progression opportunities, including leadership positions and specialist services

We are committed to fair employment practices, providing equal consideration for all qualified applicants. We offer accommodations for applicants with disabilities during the recruitment process.