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Retirement Care Professional

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Melbourne, Victoria, Australia beBeeCare Full time $110,000 - $130,000
About the Role

The Retirement Care Professional ensures the provision of high-quality customer service on a daily basis, managing all aspects of independent living accommodation.

  • Ensure the village is maintained at the required level to deliver a high standard of living for residents.
  • Maintain optimum occupancy levels by undertaking face-to-face sales and letting activities in line with organisational policy.
  • Support village operations by managing client information systems.
  • Create a welcoming environment and develop strong relationships with residents.
  • Enable independent living through facilitating delivery of on-site services.
Key Objectives:

We are seeking a candidate who can ensure the following objectives are met:

  • Deliver a high-quality standard of living for residents.
  • Maintain optimum occupancy levels.
  • Support village operations.
  • Create a welcoming environment.
  • Enable independent living.
About You:

We are looking for a candidate with:

  • Previous management experience in the Retirement and/or Aged Care Sector.
  • Demonstrated understanding of placement of aged care consumers.
  • Comprehensive knowledge and understanding of the retirement village sector.
  • Demonstrated competencies in customer service, complex services coordination, and stakeholder relationship building.
  • Proven sales, negotiation, problem-solving, and analytical skills.
  • Exceptional interpersonal and communication skills.

This role offers a rewarding career opportunity for an experienced professional who is passionate about delivering exceptional customer service and making a positive impact on people's lives.