Cybersecurity Professional
4 days ago
The Security Operations Centre Analyst is responsible for monitoring customer environments to identify cyber threats and performing investigation/response activities in line with documented processes.
Key Responsibilities:- Mentor and assist in training security operations centre analysts.
- Be the first escalation point for security operations centre analysts.
- Work in close partnership with internal and external stakeholders; act as the first point of contact for security incidents and requests into the SOC in line with set service level agreements.
- Act as an incident coordinator or problem solver for complex issues/cases and liaise with other teams e.g. incident-response/engineering.
- Refer issues to the SOC Operations Manager when additional support is needed.
- Lead continuous improvement initiatives within the team.
- Continuously work towards high confidence and high fidelity detection rules leveraging anomalous or suspicious events in collaboration with other SOC team members, including SOC Engineers and Operations.
- Contribute to the continuous development of SOC processes and procedures.
- Manage quality assurance processes like case reviews for SOC work.
- Monitor security cases for the SOC including:
- Conduct proactive monitoring, investigation, and escalation of security incidents;
- Recognise potential, successful, and unsuccessful intrusion attempts and compromises thorough correlation analysis of relevant event detail and summary information;
- Investigate malicious phishing emails, domains and IPs using open source and sector intelligence; provide mitigation guidance and support in response to identified threats;
- Utilise techniques for investigating host and network-based intrusions using SOC technologies;
- Report false positives, detection rule issues and parsing issues to the SOC Engineers and vendors for remediation;
- Take on handling documentation and carrying out advanced processes as needs arise, to resolve difficult cases that exceeds SOC analyst skillsets following the guidance of the SOC manager.
- Follow all cybersecurity and privacy principles as required by the organisation and customers.
- Bachelor's degree in a related field such as computer science, information technology or cybersecurity.
- Prior experience in a security operations centre environment preferably in a similar role.
- Excellent analytical and problem-solving skills with strong attention to detail.
- Strong communication and interpersonal skills with ability to collaborate effectively with cross-functional teams.
- Ability to work independently and manage competing priorities in a fast-paced environment.
- Proficiency in security tools and technologies including SIEM systems, threat intelligence platforms and endpoint detection and response tools.
- Knowledge of industry standards and frameworks such as NIST Cybersecurity Framework and ISO 27001.
This role offers a unique opportunity to work with a dynamic team in a fast-paced environment. You will have the opportunity to grow and develop your career in a supportive and collaborative culture.
About Us:We are a leading provider of IT services and solutions. Our team is passionate about delivering exceptional results and making a positive impact on our customers and the community.
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