Debtor Portfolio Manager

1 day ago

Adelaide, South Australia beBeeCredit Full time $60,000 - $80,000
Job Overview

This role involves managing an assigned debtor portfolio, engaging with clients to collect outstanding fees.

About the Job
  • Maintain accurate records of collection activities and all communications with clients and internal stakeholders.
  • Meet with partners to address outstanding accounts and make recommendations as needed.
  • Escalate accounts appropriately, including recommending credit provisions, work stoppages, final demands, or referrals for legal action.
  • Work with Partners to ensure credit practices align with firm standards and policies.
  • Resolve client fee queries within agreed timeframes in accordance with firm policy.

The successful candidate will be able to build rapport and influence decision-making while working closely with senior stakeholders.

Key Responsibilities
  1. Maintain an assigned debtor portfolio and engage professionally with clients in accordance with firm policies.
  2. Manage the Accounts Receivable mailbox, delivering prompt and courteous responses to clients.
  3. Contribute to ad hoc credit and administrative tasks as required.

The role can be based in Brisbane, Adelaide, or Perth, with consideration given to Melbourne or Sydney for the right person.

Requirements
  • Strong written and verbal communication skills with a professional telephone manner.
  • Excellent customer service, negotiation, and dispute resolution abilities.
  • Ability to build rapport and influence decision-making.
  • Confidence in working with senior stakeholders.
  • Strong time management and organisational skills.
Benefits

As a member of our team, you will have access to various health and wellbeing, social, financial, and professional development benefits. Participating in fitness challenges or taking advantage of exclusive discounts to corporate health insurance, gym memberships, and wellness facilities is available. You will also have access to travel perks, retail discounts, free breakfast, employee referral rewards, study, and professional development support. Our leave options cater to the unique needs of our people, including enhanced family support, cultural and religious leave, and options to purchase additional leave.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Finance and Sales
Industries
  • Accounting

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