Distinguished Customer Experience Leader

2 days ago

Brisbane, Queensland, Australia beBeeLeadership Full time $90,000 - $120,000
Overview

We are seeking a dynamic leader to drive connections that matter in every moment.

This is an exceptional opportunity for a results-driven individual who can inspire their team to deliver customer experience moments that truly make a difference.

The ideal candidate will be passionate about cultivating a collaborative, high-performance culture and have the ability to develop, coach, and mentor their team to achieve exceptional customer experiences.

In return, we offer a competitive remuneration package, inclusive paid parental leave, flexible working arrangements, and opportunities for growth and development through our industry-focused micro-credentials.

Our company values a 'yes' mindset and prioritizes wellbeing, offering free access to counselling and support services, 24/7. We encourage applications from individuals who share our passion for service excellence and customer experience.


Key Responsibilities
  • Provide inspirational leadership and drive positive engagement to build a culture of high performance.
  • Develop and coach your team to deliver exceptional customer experiences.
  • Lead operational excellence by executing the company strategy and contributing towards the organisation's growth and profitability.

Essential Qualifications
  • Ambition to drive the highest level of results through coaching, mentoring, and integrity.
  • An innate ability to craft a welcoming and highly energised atmosphere for customers and team members.
  • An encouraging leader who can optimally prioritise time to improve results, handle customer outcomes, and business expectations.

Benefits and Perks
  • Competitive remuneration and employee discounts.
  • Paid Connected Day each year to focus on culture, family, health, community, or personal interests.
  • Inclusive paid parental leave (up to 14 weeks for primary caregivers).
  • Flexible working arrangements – talk to us about how this role can be tailored to your needs.

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