NDIS Growth Officer

3 days ago

Redland Bay, Queensland, Australia Rural Lifestyle Options Australia Full time
About Us

Rural Lifestyle Options Australia is a leading provider of disability support services, dedicated to addressing unmet needs in rural and regional communities. With over 30 years of experience, we have grown to support hundreds of clients across various services under the NDIS and deliver bespoke Home Care Packages (HCP) tailored to assist consumers in remaining independent in their own homes for longer.

We are passionate about supporting others to chase their dreams and aspirations, reinforced by our vision of 'Changing lives, stronger communities.' Our commitment to the people who access our services remains resolute, proudly underpinned by our organisation's motto of 'Big enough to provide the service, small enough to look after you.'

Job Summary

The NDIS Growth Officer will serve as the primary point of contact for all new NDIS participants and will also assist with enquiries from Aged Care Home Care consumers. This hybrid role (part remote and part at our Redland Bay Office) is integral to our Marketing and New Business Division.

Key Responsibilities
  • Follow up on NDIS and Aged Care Home Care related enquiries.
  • Work with the Business Development Team to facilitate signups for prospective participants and consumers.
  • Meet with prospective NDIS participants and HCP consumers to facilitate service sign ups (where required).
  • Attend community related events as a representative of RLOA.
  • Assist in filling our Supported Independent Living (SIL) arrangements and support the growth of future SIL arrangements as they occur.
  • Facilitate NDIS and Aged Care Home Care brochure drop offs to Medical Centres in areas we are looking to grow.
  • Provide an ongoing feedback loop through to the Head of Marketing and New Business on prospective and new sign ups.
Requirements
  • Holds a tertiary qualification (Certificate III) in Business Administration / Business that underpins practical knowledge in office administration; or working towards completing this.
  • A sound understanding of the NDIS principles, the National Disability Service Standards and a person-centred approach.
  • Has advanced Microsoft Office skills (Excel, Word, and Outlook).
  • Has current 'C' Class Drivers Licence, acceptable under relevant state legislation.
  • Holds a valid NDIS Worker Screening Check clearance and/or National Police Check.
  • Shows commitment to ongoing skills development.
  • Attends appropriate training for the role.

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