Delightful Customer Experience Manager
6 days ago
As a department manager, you will oversee the day-to-day operations of our deli department. You will be responsible for ensuring the store is exceptionally presented and welcoming to customers, team members, and the community.
Reporting to the store manager, you will have full accountability for the running of the deli department. Your primary focus will be on contributing to a positive shopping experience for our customers while maintaining high standards in stock management, waste control, and quality assurance.
Required Skills and Qualifications- Previous experience working in a fast-paced customer-facing environment
- Direct/indirect leadership experience, with a focus on leading, coaching, and developing your team to meet sales targets and operational requirements
- Ability to maintain excellent department standards, including monitoring stock, rotation routines, and quality control
- Capacity to drive a one-team culture that prioritizes team member health, safety, and wellbeing, while also delivering an outstanding customer experience
- Discounts on supermarket purchases
- Reward through recognition programs
- Structured learning pathways and leadership training
- Novated car leases and investment in future opportunities
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Customer Service Officer
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