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Senior Operations Manager
3 weeks ago
A Senior Operations Manager position has become available to lead the daily and strategic operational activity associated with the running of our Hospitality Services business in QLD and WA.
About the JobThe role involves overseeing Concierge, Food & Beverage, and 3rd spaces, reporting to the Vice President Hospitality Services & Lounges. Key responsibilities include developing robust business plans, establishing and maintaining strong relationships with clients and suppliers, and ensuring complete visibility of financial operations with corporate teams at all times.
RequirementsTo be successful in this role, you will need:
- Senior leadership experience in hospitality operations with strong financial and client management skills
- Proven ability to lead and inspire teams while embedding a customer-centric culture
- Commercial acumen with a track record of delivering high-quality outcomes
We offer a range of benefits to support your career development and well-being, including:
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
- Family & Friends Discounts - Available on a range of accommodation, services, and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to industry-leading training platforms
- Build Your Network - Join a global community of professionals sharing the same passion for hospitality
- Worldwide Opportunities - Explore limitless opportunities to grow your career
We are a world-leading hotel operator with over 400 hotels in the Pacific and more than 5,000 across 110 countries. We welcome you as you are and help you grow and learn, so that work brings purpose to your life.
