Lead Chocolate Cafe Team

5 days ago


Toowoomba, Queensland, Australia beBeeSupervisor Full time

**Supervise Chocolate Cafes**

For more than two decades, we have been renowned for our chocolate creations. Our vision is to continue growing and providing exceptional guest experiences.

We believe in the importance of developing our people from within. If you are passionate about delivering authentic customer service, join us today as a Supervisor Team Member.

**A Day in Our Chocolate Cafe:**

- Manage and work with the Chocolate Café Manager to oversee daily operations and store presentation
- Lead by example and motivate team members to deliver memorable customer experiences
- Ensure all quality standards are met at all times
- Assist with people-related tasks including training and development, coaching, and building morale and team spirit by fostering an open environment where team member input is encouraged and valued
- Prepare and serve delicious drinks and dessert menu items to the highest standard
- Complete in-house training to stay up-to-date

**About You:**

- Previous supervisor/management experience of minimum 1 year is essential
- Previous hospitality or retail experience is essential
- Exceptional customer service experience
- Ability to lead and effectively communicate
- Energetic, positive, and guest-focused with a can-do attitude
- Enjoy creating memorable experiences for our guests
- Driven to provide exceptional customer service
- Ability to work well collaboratively as part of a team

**Why Choose Us?**

- We offer onboarding and continuous training programs
- Australian-owned company with a growing global footprint
- National and International career opportunities and support for your career growth
- Flexible scheduling to suit your lifestyle
- Gain skills and experiences that will last a lifetime

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $18.00 - $24.00 per hour

Schedule:

- Afternoon shift
- Day shift
- Evening shift

Ability to commute/relocate:

- Toowoomba, QLD: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have customer service experience?
- How many years of people management experience do you have?

Work Authorisation:

- Australia (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person


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