
Customer Experience Lead
2 weeks ago
We're seeking a seasoned leader to helm our customer service team. As Customer Service Team Leader, you'll be responsible for driving results through coaching and mentoring.
Responsibilities- Lead a high-performing team of specialists to achieve individual and team goals
- Connect team members to the company's purpose and brand identity
- Drive productivity and reduce waste through best practice coaching
- Embed a mature risk culture and proactively manage issues to protect customers and the business
- Manage performance and conduct, ensuring adherence to company processes
- Lead change initiatives across productivity, brand offerings, risk, compliance, and people
- Experience in leadership, coaching, and mentoring
- Ability to lead in hybrid working environments
- Strong interpersonal and communication skills
- High resilience and ability to build resilient teams
- Advanced coaching skills and ability to influence
- Proven capability in managing change
- Strong problem-solving, time management, and prioritisation skills
- A range of flexible working and leave options
- Discounts and offers on retail favourite stores and insurance products
- Paid volunteer leave
- Ongoing study support and career development programs
- A robust employee assistance program
We're committed to creating an inclusive culture, offering flexible work, career development, and building meaningful connections.
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Customer Experience Manager
2 weeks ago
Emerald, Australia beBeeCoaching Full time $120,000 - $150,000Job Title: Customer Service Team LeaderRole Overview:This leadership role involves guiding a team of specialists to achieve individual and team objectives, while promoting a culture of safety, wellbeing, and engagement in both virtual and face-to-face environments.Key Responsibilities:Lead, coach and motivate a team of specialistsConnect team members to the...
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Customer Experience Specialist
2 days ago
Emerald, Australia beBeeCustomer Part time $100,000 - $120,000Are you passionate about delivering exceptional customer experiences? We are seeking a Retail Sales Consultant to join our team on a Part Time basis. As a Retail Sales Consultant, your primary goal will be to provide outstanding customer service by identifying the products and services customers need to transform their telecommunications experience.">As a...
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Empowering Customer Experiences
6 days ago
Emerald, Australia beBeeCustomer Full time $60,000 - $80,000Job OpportunityAre you passionate about delivering exceptional customer experiences and creating memorable moments for our customers? We're seeking a Casual Team Member to join our team at our Emerald store.About the RoleWe're looking for an enthusiastic and flexible individual who is able to work day/nights and weekends across a Mon-Sunday roster. As a...
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Retail Customer Experience Representative
7 days ago
Emerald, Australia beBeeCustomer Part time $50,000 - $85,000Job SummaryAs a customer service representative, you will work in a fast-paced retail environment where no two days are the same. You will have the opportunity to build meaningful relationships with customers and develop customized solutions that meet their needs.Key Responsibilities:Provide exceptional customer service and support to new and existing...
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Sales Consultant
2 days ago
Emerald, Australia beBeeCustomerService Part time $60,000 - $80,000Customer Experience SpecialistDelivering exceptional customer service is at the forefront of this role, where you will play a pivotal part in shaping the customer journey.About YouYou must be able to build meaningful connections with a diverse range of customersYou possess the ability to tailor solutions that meet individual customer needsYou have a drive to...
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Retail Store Experience Director
1 week ago
Emerald, Australia beBeeCustomer Full time $70,432 - $109,299Exceptional Customer Experience LeaderWe are seeking a highly skilled and motivated individual to lead our retail team in delivering exceptional customer experiences. The successful candidate will be responsible for driving showroom and product display enhancements, managing planograms, and maintaining high standards of presentation.The ideal candidate will...
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Experience Ambassador
2 weeks ago
Emerald, Australia beBeeAmbassador Full time $40,000 - $60,000Join a Dynamic TeamAre you passionate about creating memorable experiences for customers? Do you want to be part of a diverse team that values individuality and encourages personal growth?As a Casual Team Member, you will be the face of our brand, showcasing our products and services in a way that resonates with customers. You will be responsible for...
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Recycling Team Lead
3 days ago
Emerald, Australia Bebeeefficiency Full timeRecycling Team Lead">This is a fantastic opportunity to take charge of our recycling depot's operations.About The RoleLead a small team in delivering exceptional customer service, ensuring a seamless experience for all visitors.Rostering and scheduling casual staff members effectively.Oversee the sorting process for recyclable items into their respective...
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Opportunity for Project Lead
1 week ago
Emerald, Australia beBeeProjectLead Full time $150,000 - $250,000Project Lead Opportunity">We are seeking a skilled Project Lead to lead a team of fitters at the Bravis mine site in Emerald.">As a Brand Ambassador, you will promote our service and parts to ensure Total Customer Satisfaction and high-quality support.">Our ideal candidate is a highly skilled individual with extensive knowledge of large mining hydraulic...
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Recycling Team Lead
4 days ago
Emerald, Australia beBeeEfficiency Full time $60,000 - $80,000Recycling Team Lead">This is a fantastic opportunity to take charge of our recycling depot's operations.About The RoleLead a small team in delivering exceptional customer service, ensuring a seamless experience for all visitors.Rostering and scheduling casual staff members effectively.Oversee the sorting process for recyclable items into their respective...