Customer Experience and Vehicle Presentation Specialist

1 week ago


Cairns, Queensland, Australia The NRMA Full time
Job Opportunity

SIXT Australia is seeking a Casual Customer Experience Agent/Vehicle Detailer to join the team in a Cairns Airport location.

This role involves delivering exceptional customer service, identifying sales opportunities, and ensuring rental vehicles meet SIXT Australia's presentation standards.

Responsibilities:
  • Communicate with customers through various channels
  • Process rental agreements
  • Sell additional products to customers
  • Manage reservations and fleet organization
  • Ensure vehicles are cleaned and presented according to standards
  • Inspect and record vehicle damage
  • Deliver vehicles between sites
  • Maintain a clean and safe working area
Requirements:
  • Flexibility to work during trading hours, including school holidays, weekends, and public holidays
  • Exceptional customer service skills or experience
  • Enthusiastic and driven individual who strives to exceed targets
  • Excellent verbal and written communication skills
  • Strong attention to detail with a good work ethic
  • Experience in vehicle detailing or cleaning (preferred but not essential)
  • Current unrestricted Provisional or Full Driver's Licence
  • Full working rights in Australia
Compensation and Benefits:

The successful applicant will receive an estimated hourly rate of $per hour, including casual and shift loadings, as well as monthly incentives. Additionally, they will be eligible for travel discounts on SIXT car rental, cruises, and accommodation at NRMA Holiday Parks and Resorts, complimentary myNRMA membership, uniform, and staff car parking.

SIXT Australia celebrates diversity and welcomes individuals from all walks of life. The company offers a range of benefits and provides a supportive environment for employees to thrive.



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