Customer Experience Manager

4 weeks ago

Sydney, New South Wales, Australia Woolworths Group Full time

About the Role:

We are seeking a passionate and results-driven Customer Experience Manager to join our team at Dan Murphy's. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences that drive loyalty and revenue growth.

Key Responsibilities:

  • Motivate and lead a high-performing team to deliver world-class customer experiences
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with cross-functional teams to drive business growth and improve operational efficiency
  • Provide coaching and mentoring to team members to enhance their skills and knowledge
  • Build and maintain strong relationships with customers and stakeholders to drive business outcomes

About You:

We are looking for a talented and experienced professional who is passionate about delivering exceptional customer experiences. You will have a proven track record of success in a customer-facing role, with a strong focus on leadership, communication, and problem-solving.

What We Offer:

As a Customer Experience Manager at Dan Murphy's, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. You will also have access to a range of benefits, including:

  • Competitive salary and bonus structure
  • Opportunities for career growth and development
  • Flexible working arrangements
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and results-driven professional who is passionate about delivering exceptional customer experiences, please submit your application, including your resume and a cover letter, to our Talent Team.

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