Hotel Ambiance Specialist
2 days ago
Aloft, a Marriott International hotel chain, offers a unique work environment that embodies style and social vibrancy. As a Hotel Ambiance Specialist, you will thrive in this dynamic setting where open thinking and expression are encouraged.
We value our employees' individuality and creativity. That's what makes working at Aloft distinct by design.
Job Summary:
- Provide exceptional service to guests during check-in and departure processes.
- Answer general inquiries and deliver high-quality service to experienced travelers.
- Foster long-term customer relationships by delivering personalized experiences.
- Support the front office team in operational tasks.
- Process guest reservations and handle cash and credit transactions.
- Develop in-depth knowledge of the hotel and its surroundings to exceed guest expectations.
About You:
- Experience with property management systems such as OPERA is preferred.
- Relevant experience in similar roles is required.
- You must have working rights in Australia.
- You should be enthusiastic about career growth.
- Self-motivation, drive, and energy in a fast-paced environment are essential.
- A proactive attitude with smart solutions is expected.
Our Benefits:
- Enjoy exclusive staff discounts on food, beverages, and hotel rooms within the Marriott International group.
- Participate in the Life with the Works program, offering flexible working hours, locations, sabbatical leave, and paid leave during your birthday month.
- Grow and develop through internationally recognized training programs, unlimited strategic development, and exciting career opportunities within the Marriott International group.
- Benefit from an Employee Assistance Program focusing on physical, emotional, and financial wellbeing.
- Receive Employee Referral Incentives for recommending friends.
- Work for the largest hotel network in the world, valuing equality, diversity, and inclusiveness.
Marriott International is an equal opportunity employer. We prioritize diversity and sustainability in our workforce and culture, promoting non-discrimination based on protected characteristics or any other applicable law.
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