Tow Fleet Operations Specialist

3 days ago

Mile End, Australia Royal Automobile Association of South Australia Full time

About the Role

We are seeking a highly skilled Tow Fleet Operations Specialist to join our team in Adelaide CBD. As a key member of our operations team, you will play a crucial role in responding to road service calls, loading, transporting and unloading vehicles across the metropolitan area.

Responsibilities:

  • Utilize safe towing practices to recover and transport vehicles in compliance with industry regulations.
  • Provide exceptional service and prompt solutions to our members with courtesy and professionalism.
  • Manage tasks proactively to ensure timely completion.
  • Communicate effectively with operational staff to expedite service delivery.
  • Maintain up-to-date skills to offer the best solutions.
  • Build strong professional relationships, embodying RAA corporate values and ethics.

About You

You are a confident and passionate individual who enjoys working in a high-performing culture. You're dedicated to helping our community and want to make a difference. This role requires diligent, reliable, and self-motivated individuals who can work within a team environment.

Requirements:

  • Hold a current South Australian Medium or Heavy Rigid truck licence.
  • Flexibility to work on a roster over a 6-day week (including public holidays) – for shifts between 6:00am – 10:00pm.
  • Current South Australian unencumbered 'C-class' driver's licence.
  • Eligible to obtain a South Australian Tow Operators Certificate.
  • Ability to establish and maintain relationships with a wide variety of key stakeholders.
  • Outstanding attention to detail along with excellent verbal and written communication skills.
  • Be an innovative thinker with the ability to multi-task and manage competing priorities.

Salary and Benefits

The successful candidate will receive a competitive salary of approximately $90,000 per annum, plus generous benefits including free RAA premium road service, access to our Member Benefits program, and ongoing training and development opportunities.

About Us

As one of South Australia's largest and most iconic organisations, we deliver trusted services to over 820,000 members. Our vision is to make life better for members and the community, and we're proud to be part of this mission.

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