Business Systems Analyst Position

3 weeks ago


Brisbane, Queensland, Australia Queensland Fire and Emergency Services Full time
About the Role

This Senior Business Analyst position is a key role in the Queensland Fire Department, responsible for analyzing business systems and information technology needs to ensure effective operation and delivery of services.



Key Responsibilities

  • Analyze business systems and information technology needs to identify areas for improvement and develop solutions.
  • Utilize Business Process Model and Notation (BPMN) standards to document and maintain business processes.
  • Work with stakeholders to review, manage and identify issues, risks and changes to system requirements.
  • Develop and document requirements for system functionality, usability, access and security, performance and availability, interfaces, and data conversion requirements.
  • Build effective relationships and liaise with internal and external stakeholders in relation to all aspects of business improvement initiatives.
  • Conduct quality reviews of project and production support deliverables to ensure their successful implementation and operation.


Requirements and Qualifications

The ideal candidate will have a high level of knowledge and application of business analysis frameworks, aligned with Business Analysis Body of Knowledge (BABOK), and experience in Agile way of working and appropriate requirement management tools.


They will also have excellent analytical, conceptual and innovative problem solving, and organisational skills to manage and prioritise large workloads whilst maintaining high levels of accuracy.



About Us

The Queensland Fire Department provides fire prevention, preparedness and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities.


The department encompasses Queensland Fire and Rescue (QFR), Rural Fire Service Queensland (RFSQ), and provides a multi-hazard emergency response, including road crash rescue, bushfire, hazardous material, technical and vertical rescue, severe weather incidents, remote and swiftwater rescue, and provides a number of functions supporting community safety outcomes.



How to Apply

Please refer to the QFD Public Service Application Guide for information on how to apply for this role.



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