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Establishing Unforgettable Experiences

3 weeks ago

Brisbane, Queensland, Australia beBeeVenue Full time $60,000 - $85,000

Our goal is to provide exceptional experiences and make a positive impact on our people, communities, and the planet.

At this role, you will lead and motivate your team to create unforgettable moments for our guests. You will be responsible for driving revenue, boosting sales, and creating an engaging environment that exceeds guest expectations.

As a successful Venue Manager, you will possess a strong ability to build relationships with stakeholders, manage multiple priorities, and drive results-oriented decision making.

You will be part of a dynamic and fast-paced entertainment industry where no two days are the same. If you thrive in a collaborative, inclusive culture where everyone has a voice, then we want to hear from you.

We value creativity, resilience, and a customer-focused mindset. We offer personalized development opportunities, mental health support, and a comprehensive wellbeing program to ensure you excel in your role and beyond.

Key Responsibilities:
  • Lead with Energy: Be a hands-on, guest-focused leader who motivates your team to deliver exceptional experiences.
  • Boost Revenue: Drive sales growth by optimizing commercial strategies, promoting up-selling and cross-selling opportunities, and exceeding guest expectations.
  • Create WOW Spaces: Transform your venue into a vibrant destination by implementing creative concepts and managing front-of-house and back-of-house operations.
  • Support Your Team: Inspire and mentor a high-energy team of professionals, providing coaching and feedback to enhance their skills and performance.
  • Manage Operations: Oversee day-to-day operations, including roster management, recruitment, training, financial management, forecasting, and more.
  • Cultivate Culture: Foster a collaborative, inclusive environment that promotes open communication, celebrates diversity, and supports individual growth.
Requirements:
  • Minimum 2-3 years' experience managing a busy entertainment or hospitality venue.
  • A valid RSA and relevant state-approved manager's license.
  • Availability to work nights and weekends.
  • Proven ability to build and maintain relationships with different stakeholders.
  • Excellent written and verbal communication skills.
  • Strong organizational and problem-solving skills.
  • A desire to grow and develop as a professional within our company.
What We Offer:
  • Personalized development opportunities tailored to your career goals.
  • A comprehensive wellbeing program focusing on mental health support, employee assistance programs, and physical wellbeing initiatives.
  • A collaborative, inclusive culture that values diversity and individuality.
  • Opportunities for advancement and professional growth within our company.