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Mining Technology Implementation Specialist
2 months ago
Caterpillar Brazil is seeking a highly skilled Mining Technology Implementation Specialist to join our team in Brisbane or Perth office. As a key member of our technology group, you will be responsible for implementing the Mine Star suite of surface mining technology products at new customer sites, including upgrades for existing customers.
Key Responsibilities- Implement system configuration and solutions to meet commercial contracts and mining business needs.
- Support the Dealer and Customer during the installation and configuration of the software, debugging, testing, and integration of other systems to Mine Star projects.
- Install and configure the complete Mine Star system to meet commercial contract and site-specific needs.
- Support the implementation of system modules to specification and configure modules based on requirements gathered from Customer's business analysis.
- Planning and execution of integrated testing and Customer acceptance testing.
- Ability to problem-solve through technical investigation and resolution, including responding to Customer questions.
- Provide implementation technical training to End Users and System Administrators.
- Perform implementation and integration tasks for internal and external Customers.
- Assist with documentation, training and functional specifications.
- Follow project management process and implementation assignments.
- Provide basic training on our standard implementation processes and usage of Mine Star systems.
- Technical Bachelor Degree and/or relevant experience in a related IT/technical/engineering role.
- Extensive hands-on experience with technical software system implementation, preferably in a mining environment.
- Extensive hands-on experience with IT system architectures, enterprise computing infrastructure and cybersecurity.
- Experience in Fleet Management implementations is highly desirable.
- Experience in mining technology installation, configuration and commissioning on heavy machines is desirable.
- The ability to develop relationships through excellent written and verbal communication skills.
- Ability to work both independently and as part of a multi-disciplinary team.
- Ability to undertake up to 25% domestic and international travel.
- Competitive remuneration package, including an attractive Bonus and Employee Share Plan options.
- Career development with global prospects.
- Comprehensive training.
- A strong commitment to safety and your wellbeing.
- An inclusive workplace culture focused on quality, customer service and the environment.
- A commitment to diversity and inclusion, equal opportunity, and equal outcome.
- The opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents.
