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Hotel Experience Specialist
1 week ago
ClearCompany is seeking an experienced Hotel Experience Specialist to join our dynamic Front Office Team.
In this role, you will be responsible for:
- Designing and delivering tailored guest experiences, meeting individual needs and preferences.
- Leading by example, demonstrating exceptional service skills and a commitment to excellence.
- Collaborating with internal stakeholders to ensure seamless execution of front office tasks.
- Communicating effectively with guests, addressing concerns and resolving issues in a timely manner.
- Maintaining a thorough knowledge of hotel facilities, services, and amenities, enabling informed recommendations.
- Driving sales and revenue growth through targeted marketing efforts and upselling opportunities.
