Customer Experience Specialist

1 week ago


Gold Coast, Queensland, Australia beBeeCustomer Full time $31,992 - $41,968

Transforming Experiences

Delivering exceptional service is at the heart of our retail operations. As a key member of our customer-facing team, you will play a vital role in shaping our customers' perceptions of our brand.

About the Opportunity

This role offers an exciting opportunity to grow and develop your skills in a fast-paced retail environment. You will work closely with a supportive team to ensure every customer interaction is positive and memorable.

Your Key Responsibilities

  • Provide exceptional customer service and sales support, ensuring every customer feels valued and empowered to make informed purchasing decisions.
  • Manage high-value transactions accurately, including cash, cheques, credit cards, and EFTPOS, maintaining a high level of integrity and security.
  • Conduct identity services transactions, such as Australian Passport Interviews, with empathy and professionalism.
  • Promote products and services through up-selling, cross-selling, and merchandising, driving business growth and revenue.
  • Assist with mail lodgements and administrative duties, contributing to the smooth operation of our retail outlets.

About You



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