Site Operations Director

7 days ago

Brisbane, Queensland, Australia Wilson Security Pty Ltd Full time

Company Overview:

At Wilson Security Pty Ltd, we prioritize exceptional client service delivery and efficient site operations.

About the Role:

We are seeking a highly experienced Site Operations Director to ensure our sites operate within budget, aligned with our Vision and Business Strategy.

Key Responsibilities:

1. Contract Performance

  • Oversee site performance, ensuring contractual compliance and cost control.
  • Conduct regular contract reviews, develop action plans, and recommend improvements.
  • Act as the primary client contact for issue resolution and process enhancement.
  • Maintain regular meetings with clients and internal teams to monitor and enhance contract outcomes.

2. Financial Management

  • Deliver services within budgetary timeframes, managing P&L and accurate reporting.
  • Identify and address budget variances, resource needs, and cost controls.
  • Monitor subcontractor compliance and absenteeism, ensuring policy adherence.
  • Provide timely reporting and analysis of contract performance.

3. Leadership and Development

  • Lead, mentor, and support staff, fostering growth and morale while managing performance.
  • Delegate responsibilities, resolve conflicts, and handle disciplinary matters promptly.
  • Ensure staff complete mandatory training and address non-compliance.

4. Workforce Planning

  • Optimize staffing levels to meet contract needs while minimizing overtime.
  • Recruit, train, and maintain a relief pool to address workforce fluctuations.
  • Develop succession plans to ensure business continuity.

5. WHS Compliance

  • Enforce safe work practices and compliance with policies and legislative requirements.
  • Conduct risk assessments, report incidents promptly, and close cases efficiently.
  • Promote a safety-focused culture and address potential risks proactively.

Salary: $120,000 - $180,000 per annum, depending on experience.

Requirements:

We are looking for someone with at least 5 years of experience in the security industry, delivering comparable outcomes. A minimum of 3 years of experience in client or account management is also required. A diploma or certificate IV in security risk management is desirable.

Working with Us:

As a valued member of our team, you will enjoy a supportive work environment, opportunities for career development, and a competitive salary package.

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