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Site Management Specialist

2 weeks ago

Newcastle, New South Wales, Australia Komatsu Forklift Australia Full time

About Komatsu Forklift Australia

Komatsu Forklift Australia offers a comprehensive suite of forklift solutions, from sales and rental to after-sales support. Our mission is to deliver exceptional customer experiences and help businesses succeed.

We are currently seeking a skilled Site Supervisor to join our team and lead the operation and administration of the workshop. As a Site Supervisor, you will be responsible for managing a professional team environment, prioritising safety, quality, efficiency, and customer satisfaction.

Responsibilities:

  1. Lead and manage workshop personnel in their daily tasks and performance expectations.
  2. Maintain regular communication with customers to ensure satisfaction and resolve any issues promptly.
  3. Oversee the preparation and authorisation of workshop quotations.
  4. Direct personnel in equipment maintenance and adhere to regulatory requirements.
  5. Co-ordinate internal department requests for service labour.
  6. Analyse departmental performance reports and provide recommendations to the Service and Parts Manager.
  7. Process new equipment warranty claims efficiently.
  8. Organise regular production meetings with key personnel.
  9. Ensure compliance with health, safety, and environmental regulations.
  10. Adhere to environmental laws and requirements.
  11. Approve significant expenditures on returned hire fleet units.
  12. Maintain a dedicated team for hire fleet maintenance.

Our Benefits Package:

  • We offer competitive remuneration packages, including salary, bonuses, and allowances.

The Ideal Candidate:

  • Possesses mechanical trade qualifications or relevant experience.
  • Demonstrates proficiency in computer applications, particularly those related to product industry knowledge.
  • Has a solid understanding of industry servicing standards and commercial opportunities.
  • Able to effectively communicate and analyse data, identify trends, and make informed decisions.

About Us:

Komatsu Forklift Australia is committed to creating a supportive and inclusive work environment that fosters employee growth and development. We value diversity and encourage applicants from all backgrounds to join our team.