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Business Application Services Manager

2 months ago

Australia UniSC Careers Full time
About the Role

The Manager, Business Application Services, is a pivotal position at UniSC Careers, responsible for overseeing the strategic planning, leadership, and operational management of our business applications and services. This role plays a key role in shaping the standards, policies, and work practices that ensure our diverse application suite is efficient, secure, and well-managed.

Key Responsibilities
  • Manage the development and support of business applications to deliver innovative, client-focused solutions across UniSC.
  • Lead business application initiatives that shape university operations and enhance overall performance.
  • Ensure quality control and effective risk management by establishing key performance indicators, IT policies, and technical documentation.
  • Provide expert advice on strategic planning and budgeting through close collaboration with stakeholders and external partners.
About You

You're a natural leader, passionate about ensuring that business applications are reliable, secure, and always evolving to meet our university's needs. You're skilled at overcoming complex challenges, and you lead your team with confidence, guiding them to solve problems while embracing new approaches that enhance data quality, privacy, and security.

Requirements
  • Significant experience in planning, developing, and supporting business applications across multi-tiered architectures and diverse platforms.
  • Extensive expertise in managing staff and leading projects related to software development, implementation, and support.
  • Proven leadership in building and nurturing high-performing teams to achieve both strategic and operational goals.
  • Strong ability to analyse business needs and develop innovative, scalable solutions within complex environments.
  • Skilled at communicating technical information clearly to non-technical stakeholders, ensuring understanding and alignment.
  • Experience applying ICT best practices, such as ITIL, to enhance IT service delivery.
  • Excellent relationship management and communication skills, with a focus on building trust, active listening, and delivering clear, concise reporting to internal and external stakeholders.