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Restaurant Operations Manager
2 months ago
Crown Hotel Traralgon is seeking a skilled Restaurant Manager to oversee the daily operations of our dining establishment. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing staff, and maintaining a clean and safe environment.
Key Responsibilities:
- Menu planning and implementation in consultation with our culinary team.
- Function planning and organization to ensure seamless events.
- Purchasing and pricing of goods within budget.
- Stock level management and financial transaction recording.
- Maintaining health and safety standards in our dining facilities.
- Customer satisfaction assessment and feedback.
- Staff selection, training, supervision, and rostering.
- Customer service and order taking.
- Restaurant promotion and marketing support.
Requirements:
- Associate Degree, Advanced Diploma, or Diploma in Hospitality Management or similar, and a minimum of 2 years' experience, or more than three years' industry experience in a similar role.
- Experience in all responsibilities listed above.
- A genuine passion for the hospitality industry.
- A solid work ethic and flexibility to work varied shifts.
- Experience in supervising and training staff.
- Exceptional customer service and conflict resolution skills.
About Us:
Crown Hotel Traralgon is a popular destination for locals and tourists alike, offering a contemporary dining experience with a modern flair on classic pub fare. We are committed to providing exceptional service and a welcoming atmosphere for all our guests.
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