
Technical Support Team Lead
20 hours ago
Job Title: Technical Support Team Lead
About the Role:
We are seeking a highly experienced Technical Support Team Leader to lead our technical support team. As a key member of our team, you will be responsible for managing a team of 10 technical support specialists.
Key Responsibilities:
- Leadership and management of 10x technical support specialists.
- Performing account administration within Active Directory, Exchange and bespoke applications.
- Ensuring technical issues are resolved within service level agreements in a calm and polite manner.
- Developing procedures and processes for the technical support team.
- Managing staff productivity and performance.
- Training, coaching and developing the team.
- Ensuring overall client satisfaction service level agreements are met.
- Assisting with escalated complex technical support requirements.
Requirements:
- Demonstrated experience in managing / leading a team.
- Solid knowledge of Windows OS, Active Directory, Office 365, Microsoft Exchange, Intune, Windows Server and network troubleshooting.
- Tertiary education in Information Technology as well as Microsoft, Azure, VMware, Cisco and Fortinet certifications are beneficial.
- Prior experience working within a Managed Service Provider or consultancy.
- Current driver's license and access to a vehicle.
What We Offer:
A competitive salary package and opportunities for career development and growth in a supportive and collaborative work environment.
-
Technical Team Lead
2 weeks ago
Adelaide, South Australia beBeeTechnical Full time $90,000 - $120,000Job OverviewThis position entails leading a team to achieve productivity targets, ensuring optimal product and skills coverage. It also involves resource planning to guarantee customer satisfaction and retention.The role requires reviewing employee performance and development, implementing effective management strategies, and taking ownership of tasks as...
-
Technical Team Lead
2 days ago
Adelaide, South Australia Transaction Network Services Full timeAn extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellenceOverviewAs a Technical team Lead at TNS, you will provide Leadership to the Development Team in all aspects of the Software Development Life Cycle (SDLC), including but not limited to:-...
-
Technical Team Lead
2 weeks ago
Adelaide, South Australia Canon Australia Full timeOverviewTechnical Team Lead - Field Services (Hardware & Software) at Canon Australia.The role requires leading a field service team to successfully achieve productivity targets whilst ensuring optimum product and skills coverage. It also involves managing the resource planning of a field service team to ensure optimum customer satisfaction and retention....
-
Technical Team Lead
2 weeks ago
Adelaide, South Australia Canon Australia Full timeOverview Technical Team Lead - Field Services (Hardware & Software) at Canon Australia. The role requires leading a field service team to successfully achieve productivity targets whilst ensuring optimum product and skills coverage. It also involves managing the resource planning of a field service team to ensure optimum customer satisfaction and...
-
Technical Team Lead
2 days ago
Adelaide, South Australia beBeeMLOps Full time US$132,160 - US$165,195Engineering Leadership RoleThe Engineering Manager position at a leading tech firm requires a highly skilled professional to oversee a team and drive its development. As a leader, you will be responsible for developing and reviewing code while staying up-to-date on the latest best practices.Manage a distributed team of engineers and its machine learning...
-
Technical Team Lead
7 days ago
Adelaide, South Australia Canon Australia Full time $90,000 - $120,000 per yearWork with a leading global brand in the business imaging products spaceCompetitive package includes, laptop, phone & toolsAbout UsCanon is the world's leading imaging organisation. As a Fortune 500 Company, we actively inspire people with imaginative ideas that enable you to connect, communicate and achieve more than you thought possible. When you join Canon...
-
Technical Team Lead
1 week ago
Adelaide, South Australia Canon Full time $90,000 - $120,000 per yearWork with a leading global brand in the business imaging products spaceCompetitive package includes, laptop, phone & toolsAbout usCanon is the world's leading imaging organisation. As a Fortune 500 Company, we actively inspire people with imaginative ideas that enable you to connect, communicate and achieve more than you thought possible. When you join Canon...
-
Technical Team Lead
4 weeks ago
Adelaide, South Australia at Full timeAdd expected salary to your profile for insightsAbout UsCanon is the world's leading imaging organisation. As a Fortune 500 Company, we actively inspire people with imaginative ideas that enable you to connect, communicate and achieve more than you thought possible.When you join us, you'll find a rewarding culture that values you. You're empowered to focus...
-
Technical Team Lead Position
4 days ago
Adelaide, South Australia beBeeLeader Full time $85,000 - $110,000Job OpportunityThis is a challenging opportunity for a technical leader to lead the coordination of support teams and drive customer satisfaction.The successful candidate will be responsible for managing team performance, investigating escalated issues, and providing training and development opportunities.Key Responsibilities
-
IT Technical Specialist
4 days ago
Adelaide, South Australia beBeeTechnical Full time $120,000 - $155,000Technical Lead for Integration SolutionsThis is a challenging opportunity to lead and develop integration solutions across the organization. As a key member of the IT department, you will be responsible for leading the development and implementation of integration technology.About the RoleMaintaining Operational Services:Ensure the stable operation of Oracle...