Part-Time Customer Order and Data Professional

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $120,000
Job Title: Customer Order & Data Specialist

We are seeking a part-time Customer Order & Data Specialist to join our team in Sydney. This role offers the opportunity to work with data and customer orders, contributing to high customer satisfaction and operational excellence.

About the Role
  • Data management and pricing excellence through standards and tools adoption.
  • Working with Commercial Leaders to manage their data.
  • Ensuring quality data is in place proactively.
  • Managing local customer data and coordinating with the global Accounts team for seamless order-to-invoice processing.
  • Collaborating with the transformation lead to implement efficiency tools.
  • Processing sales orders accurately and promptly, including tracking and tracing.
  • Managing credit-related issues, reviewing, validating, and obtaining authorization for pricing claims, and handling returns.
  • Aligning with Supply Chain on stock management.
  • Handling customer service inquiries and supporting Sales representatives and Key Account Managers.
  • Managing and resolving customer complaints effectively.
  • Providing backfill support to colleagues when needed.
Requirements
  • Customer-facing experience (sales desk or call center).
  • Order management experience is a plus.
  • Proficiency in Office Suite, especially Outlook and Excel.
  • SAP experience.
  • Experience in a related technology field is advantageous.
  • A desire to learn and grow within a multinational organization.
About Us

We are a leading provider of energy-efficient LED solutions. Our connected lights bring data to devices, apps, and people—redefining how light can be used. We operate in 74 countries with 32,000 employees worldwide.

We believe a diverse and inclusive workplace fosters creativity, innovation, and a broad spectrum of ideas. With a global workforce of 99 nationalities, we are committed to creating an environment where every voice is heard and valued, enabling us all to achieve more together.

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