Process Enhancement Expert
2 days ago
Overview:
We are seeking a skilled Operational Improvement Specialist to contribute to large-scale operational enhancements agency-wide and eliminate outdated processes.
Key Responsibilities:
- Manage process improvement projects, initiatives, and workshops to enhance service delivery and meet corporate objectives.
- Support the continuous improvement framework for enhancing capabilities.
- Collaborate with corporate services teams to identify opportunities for efficiency improvements.
- Deliver digital improvements by leveraging existing systems and emerging technologies.
Requirements:
- Relevant qualification (e.g., HCD, Lean, Six Sigma) or significant work experience in process improvements.
- Experience in uplifting operational inefficiencies in shared services (HR/Finance).
- Ability to influence system improvements for service excellence.
- Full working rights in NSW Government roles.
Work Environment:
A dynamic and innovative work environment with opportunities to drive real change and improve customer experience.
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