Front-of-House Team Member

5 days ago

Sydney, New South Wales, Australia beBeeService Full time $24 - $40
Job Opportunity:

We are seeking passionate and dedicated individuals to join our team in providing an exceptional cultural experience.

  • About the Role: As a member of our front-of-house staff, you will be responsible for ensuring that our guests receive a warm and welcoming experience from arrival to departure.
Key Responsibilities:
  1. Hall/Table Setup: Set up tables in the hall/dining area with attention to cleanliness and presentation. Ensure all tables are equipped with menus and utensils, and assist the kitchen with preparation of side dishes and condiments before service.
  2. Guest Service: Greet guests with a friendly manner upon arrival. Ensure that customers receive knowledgeable information about the menu, make recommendations, and provide an authentic dining experience.
  3. Menu Knowledge: An understanding and enthusiasm for the menu will allow guests to make informed choices. Knowledge of ingredients, preparation methods, and flavours including cuts of meat and condiment pairings.
  4. Taking Orders: Efficiently take and process food and beverage orders on a mobile POS system. Training will be provided. Attention to special requests and dietary requirements when necessary.
  5. Food & Beverage Service: Serve food promptly and confidently with attention to table placement. Prepare and serve beverages, including soft drinks, alcoholic drinks, and cocktails. Monitor orders and coordinate with kitchen staff/management to ensure an efficient service.
  6. Hall/Table Maintenance: Assist guests in the cooking of BBQ menu items. Regularly monitor tables with a focus on replenishing condiments and water, removing empty plates, and replacing grill plates/gas bottles when required.
  7. Payment Handling: Process bills efficiently, handle cash and electronic payments accurately.
  8. Teamwork: Working with fellow wait staff, kitchen staff, and management will ensure a smooth service and enjoyable experience for both yourself and customers.
  9. Professionalism: Maintain a high level of self-presentation and professionalism at all times. Follow house policy and NSW liquor laws, and ensure cleanliness, safety, and duty of care.

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