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Farm Service Centre Specialist

2 months ago

Melbourne, Victoria, Australia Fonterra Full time
About the Role

We are seeking a highly skilled and motivated Farm Service Centre Specialist to join our team at Fonterra. As a key member of our supply chain team, you will play a critical role in ensuring the smooth collection and delivery of milk from our dairy farmers.

Key Responsibilities
  • Liaise with internal stakeholders to ensure accurate and up-to-date supplier milk information
  • Respond to customer inquiries and resolve issues related to milk collection, quality, and payments
  • Plan and coordinate the collection of farm milk, adhering to HACCP and legislative requirements
  • Manage and resolve customer complaints and issues in a timely and professional manner
  • Prepare and provide reports on customer activity and feedback
About You

We are looking for a candidate with a background in logistics planning and customer service, preferably within a supply chain environment. Prior experience with planning and coordination, data analysis, and problem-solving is highly regarded. Strong communication and interpersonal skills are essential for this role.

If you are a motivated and detail-oriented individual with a passion for supply chain management, we encourage you to apply for this exciting opportunity.

What We Offer

Fonterra is a collaborative and innovative company that offers a range of benefits and opportunities for career growth and development. Our people are our greatest asset, and we are committed to creating a diverse and inclusive workplace culture.