Customer Service Consultant

1 week ago


Mount Isa, Queensland, Australia Telstra Limited Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Consultant in Mount Isa. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service to meet or exceed customer satisfaction targets
  • Develop and maintain strong relationships with customers to understand their needs and preferences
  • Upsell and cross-sell Telstra products and services to drive revenue growth
  • Work collaboratively with colleagues to achieve sales targets and KPIs
What We Offer
  • A competitive salary package, estimated at $65,000 per annum, based on industry standards for similar roles in the region
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A dynamic and supportive work environment that values diversity and inclusion
  • The chance to work with a leading telecommunications company that is shaping the future of connectivity
Requirements
  • Proven experience in a customer-facing role, preferably in sales or customer service
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • A strong work ethic and ability to work in a fast-paced environment
  • Availability to work a part-time schedule, including weekends and public holidays
About Us

Telstra Limited is a leading Australian telecommunications company that is committed to building a connected future for all Australians. We offer a range of innovative products and services that enable people to stay connected, entertained, and informed.


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