Technology Supplier Management Expert

We are seeking a seasoned professional to lead the management and oversight of technology suppliers across the Enterprise. As a key member of our team, you will work closely with stakeholders to enhance enterprise capabilities and ensure the successful delivery of commercial and service-based outcomes.

This role involves supporting the shift from Build to Buy, managing services delivery, and overseeing the sourcing strategy for hardware, software, and IT Professional Services. You will be responsible for translating business and enterprise services requirements into clear objectives and outcomes, helping inform business, technology, and accelerate value delivery to customers.

Main Responsibilities:

• Partnering and Stakeholder Engagement: Develop and implement commercial strategies that align with broader program and organisational goals.
• Build and maintain effective relationships with internal and external stakeholders, including executives and supplier/partners.
• Business Requirements, Risk, and Financial Acumen: Understand commercial risk management, financial modelling, and ROI principles to ensure all key business requirements are thoroughly curated, clearly defined, and well-documented to enable effective commercial engagement.
• Commercial and Negotiation Leadership: Lead or support commercial negotiations with technology partners, ensuring optimal value, risk mitigation, and performance metrics.
• Provide strategic input into contract development, renewals, and outcome-based agreements and drive strategy to reduce cost cases for run and change programs to be managed with strategic partners.
• Performance and Continuous Improvement: Design and implement detailed SLAs, KPIs, and performance metrics to establish outcome-driven frameworks for evaluating partner/supplier performance.
• Drive continuous improvement initiatives across the partner/supplier portfolio, leveraging data insights and stakeholder feedback.
• Supplier Management Excellence: Lead the Supplier Management Centre of Excellence to ensure an uplift in the maturity of supplier management practices across Enterprise Services.
• Define and implement Partner/Supplier panel engagement and delivery method processes, practices, and tools.

Requirements

You must have extensive knowledge of key vendors, technologies, and trends in technology. Strong experience in supplier management, managing large-scale technology programs or partnerships across various industries is required. A demonstrated ability to build and maintain effective relationships across diverse teams and leadership levels is essential.

Necessary Skills and Qualifications:

• Strong experience in supplier management.
• Demonstrated experience in managing large-scale technology programs or partnerships across various industries.
• Extensive knowledge of key vendors, technologies, and trends in technology.
• Awareness of global best practices being used in similar organisations.
• Ability to build and maintain effective relationships across diverse teams and leadership levels.

What We Offer

We offer opportunities for professional growth and development, helping you to build a rewarding career. Flexible working arrangements are available to support your personal and professional needs. Resources and support are provided to ensure a healthy and safe work environment.

Benefits:

• Career Development: Opportunities for professional growth and development.
• Work-Life Balance: Flexible working arrangements to support your personal and professional needs.
• Employee Wellbeing: Resources and support to ensure a healthy and safe work environment.

About Us

We believe in investing in our people and fostering a supportive and inclusive work environment. We acknowledge the Traditional Custodians of the land on which we operate, live, and gather as employees. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.