Airport Team Member

4 days ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $48,000 - $63,000

Ibis Budget Melbourne Airport features 73 rooms, strategically situated just 400m from Melbourne Airport.

As a valued member of our dedicated team, you will have the opportunity to contribute to a warm and welcoming atmosphere for travellers. You will be responsible for delivering exceptional customer service, managing reservations, and ensuring the safety and security of the premises during your shift.

Responsibilities:

- Process and assist with guest arrivals, departures and room allocations

- Provide knowledgeable and friendly service to external and internal guests at all times

- Assist guests with all enquiries and complaints and provide accurate information about hotel facilities and features

- Maintain a high level of health and safety of all patrons, guests and staff members

Requirements:

- A positive attitude

- Exceptional communication skills and a genuine desire to help others

- Ability to handle guest complaints

- Availability to work overnight shifts

Why Work For Us?

We welcome you as you are and support you to grow and learn every day. We offer on-the-job training, mentorship, and access to career advancement and personal development opportunities within our global hospitality company.

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